Splash Paint 400gsm Hoodie
| Size | Body | Chest | Sleeve |
| XS | 26" | 21" | 24.5 |
| S | 27.25 | 22.25" | 25" |
| M | 28.5" | 23.5" | 25.5" |
| L | 30" | 24.5" | 26" |
| XL | 31.5" | 25.5 | 26.5" |
| 2XL | 33" | 26" | 27" |
| 3XL | 34" | 27" | 28" |
| 4XL | 35" | 28" | 29" |
Embroidered 400gsm Crewneck
| Size | Body | Chest | Sleeve |
| XS | 26" | 21.5" | 25" |
| S | 27.25 | 22.25" | 25.5" |
| M | 28.5" | 23.5" | 26" |
| L | 30" | 24.5" | 26.5" |
| XL | 31.5" | 25.5" | 27" |
| 2XL | 33" | 26" | 27.5" |
| 3XL | 34.5" | 27.5" | 28.5" |
| 4XL | 36" | 28.5" | 29.5" |
Embroidered 400gsm Sweatpants
| Size | Inseam | Waist | Front |
| XS | 32" | 26-30" | 12" |
| S | 32" | 28-32" | 12.5" |
| M | 32" | 30-34" | 13" |
| L | 32" | 32-36" | 13.5" |
| XL | 32" | 34-38" | 14" |
| 2XL | 32" | 36-40" | 14.5" |
| 3XL | 32" | 42-44" | 15" |
| 4XL | 32" | 46-50" | 15.5" |
Embroidered And Gen Est Supima Cotton T-Shirt
| Size | Body | Chest | Sleeve |
| XS | 26" | 18" | 11" |
| S | 27" | 19.5" | 12.25" |
| M | 28" | 20.5" | 14" |
| L | 29" | 21.5" | 15" |
| XL | 30" | 23" | 17" |
| 2XL | 31" | 24.5" | 18.25" |
| 3XL | 32" | 25" | 19" |
| 4XL | 33" | 26.5" | 20" |
Embroidered 330gsm French Terry Crewneck Sweatshirt
| Size | Body | Chest | Sleeve |
| XS | 26" | 21.5" | 25" |
| S | 27.25" | 22.25" | 26" |
| M | 28.5" | 23.5" | 27" |
| L | 30" | 24.5" | 28" |
| XL | 31.5" | 25.5" | 29" |
| 2XL | 33" | 26" | 30" |
| 3XL | 34.5" | 27.5" | 31" |
| 4XL | 36" | 28.25" | 32" |
Embroidered Cashmere Merino Wool Beanie
| Size | Height | Circumference | On Fold Height |
| One size | 9" | 9" | 3" |
Shipping Policy
Thank you for visiting and shopping at Monteh. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Monteh is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Monteh is not liable for any products damaged or lost during shipping (double check your address to avoid your package being sent to the wrong address). If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
We have a 30-day return policy for Monteh originals coming from Washington DC, which means you have 30 days after receiving your item to request a return. However, for the other products coming from our vendors, you have 7 days to request a return. Email, direct message, or call us for any questions about this.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@monteh.co. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at sales@monteh.co.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable items
Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.